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Lab Medical Assistant

Job Description:
OVERVIEW OF POSITION: The Lab Medical Assistant reports to the Center Administrator and provides routine patient care within his/her level of training and functions under the direction/guidance of the clinical supervisor and the physician in accordance with relevant state statutes.
Essential Functions:
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer.
Represents the Company in a professional manner, following all Company policies and procedures.
Uses, protects, and discloses DaVita Medical Group patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
Must possess a current CPR certificate, or ability to obtain within 90 (ninety) days of employment.
Working knowledge of basic Medical Assistant principles and practices.
Greets patients in courteous and polite manner.
Under the direction and supervision of physician, performs venipuncture, administers immunizations and vaccinations, conducts pulmonary function testing, and manages the lab.
Responsible for all laboratory duties including drawing, spinning, prepping blood for testing and maintaining appropriate logs.
Performs daily reconciliation of the lab manifest for the clinic.
Maintains various lab equipment and adequate stock levels of consumables in laboratory area.
Responsible for the ordering and maintaining of all lab supplies and refrigerated medications.
Ensures all refrigerated medications are current and properly disposed of if outdated/expired.
Responsible for maintaining refrigerator temperature logs.
Acts as liaison between all independent lab services and the center.
Monitors OSHA compliance for the laboratory.
Enters all test requisitions and encounters are in the computer.
Confirms the lab schedule for next business day.
Follows up on lab appointment cancellations and/or patient no-shows to ensure patients' lab draws are completed.
Maintains patient medical records in accordance with Company policy and maintains proper assembly of medical records.
Supports the physician in achieving various quality measures.
Under direction and supervision of physician, this role may be called upon to assist with additional MA duties as needed.
These can include: EKGs, ear lavages, rooming of patients, simple office and minor surgical procedures, education of the patient and/or family as directed by the physician, contacting patients as needed to give testing results instructions from the physician, and other patient services as needed.
Performs other duties as assigned.
Must have consistent, punctual and reliable attendance.
Ability to travel may be required.
EDUCATION: Required: High school graduate, GED or equivalent.
Preferred: Completion of one of the following: Graduation from an accredited Medical Assistant program with a valid MA school, or Registered Medical Assistant (RMA), or Certified Medical Assistant (CMA).
Completion of a phlebotomy education course.
Experience:
2 or more years of relevant back office, clinical experience required for those without an accredited Medical Assistant diploma or RMA or CMA designation.
CMA or RMA will be considered in lieu of experience.
KNOWLEDGE, SKILLS, ABILITIES: Strong phlebotomy skills.
Ability to evaluate patient needs, administer prescribed medications, assist physician with examinations and treatment, prepare and apply dressings, and instruct patients in health measures and self-care as instructed by the physician.
Ability to document and report findings and observations.
Ability to perform EKGs.
Ability to provide on-site emergency treatment within scope of practice.
Must be computer literate.
Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills.
Ability to multi-task in a high paced environment with good organizational skills.
Ability to follow written and oral instructions and to work with general guidance.
Knowledge of medical equipment and maintenance.
Knowledge of HIPAA regulations.
Ability to read, speak, write, and understand the English language fluently.
DaVita Medical Group manages and operates medical groups and affiliated physician networks in California, Colorado, Florida, Nevada, New Mexico, Pennsylvania and Washington.
A leading medical group in America, DaVita Medical Group has over two decades of experience providing coordinated, outcomes-based medical care in a cost-effective manner.
As of December 31, 2016, DaVita Medical Group's 2,000 employed clinicians, 12,000 teammates, and network of 13,000 affiliated clinicians provided care for approximately 1.
7 million patients.
DaVita Medical Group's leadership development initiatives and social respon

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